Personalized Embroidered Plaid Christmas Stockings from Qualtry (Up to 87% Off). Five Options Available. There is a reason they have an F by the Better Business Bureau. Was this helpful? Yes Thank you for your vote. Get the Groupon Mobile App Grow Your Business by Working with Groupon.
The Better Business Bureau of Louisville can be reached via phone at (502)583-6546 or at their offices located at 844 S. 4th St., Louisville, Ky. First, check to see if your business exists already in the BBB directory by going to and searching for it.2. Go to this address to submit your business into the BBB online directory.3.
If you’re not interested in becoming BBB accredited or getting sales calls from the BBB, select the option “I do not have an interest in BBB Accredited Business designation at this time, but wish to update my BBB file.”4. Complete your business information, and click “Submit Information.”5. When your business has been accepted (it may take up to two weeks), you will be provided with a BBB business ID and password.6.
Using your business ID and password, log in here7. Click on “Edit Profile” to input information about your business whenever necessary.There is no benefit with regards to search visibility by becoming BBB accredited, however it does show consumers that you’re committed to fair business dealings. Your profile will show up correctly either way.
Steps to File a Complaint Against a CompanyIf you have problems with an item or service you purchased, you have the right to complain. If working with the company doesn’t get results, you can contact a government or nonprofit consumer organization to look into your case. Use these steps to get started. Collect Supporting Documents.To file a complaint against a company,: sales receipts, warranties, contracts, or work orders from the purchase.Then, print out email messages or logs of any contact you've had with the seller about the purchase.2. Contact the Seller, Preferably in WritingThere are several things you can do to try to resolve an issue before seeking legal help:.Contact a salesperson or customer service representative. You can find a company’s customer service contact information on their website. Look for 'contact us,' 'customer service,' 'about us,' 'terms and conditions,' or 'privacy statement.' .If you can’t solve your issue through them, you can go higher up to a supervisor, manager, or the company’s corporate headquarters.Use this as an example.
You can also to write and download a complaint letter.3. Contact Third Parties If the Seller Doesn't Fix Your ProblemIf you still can’t solve your issue by contacting the seller, government and nonprofit consumer organizations may be able to help you:.File a complaint with your or the state regulatory agency or licensing board that has jurisdiction over the seller.Notify the in your area about your problem. The BBB tries to resolve your complaints against companies.Some about companies. While these agencies may not resolve your problem, your complaint helps them investigate fraud.If the purchase was made online across international borders, you may also file a complaint with.4. Seek Legal Help.If no other options work, you may be able to resolve your problem through the legal system or through an.Some problems with sellers are the result of frauds and scams. If you believe that you have been the victim of fraud,.
You can with the Do Not Call Registry.File a Complaint About Online PurchasesIf you have a problem during an online transaction, try to solve ity with the seller or website. If that does not work, file a complaint with:.
Your. The. Your state., if your purchase was with a foreign retailer.If you made the purchase using your credit card, with your credit card company.
Dispute Resolution Programsare ways to solve disagreements between buyers and sellers, without going to court. Some companies and industries offer programs to solve disputes. You can also contact your state's attorney general or, law school clinics, or the to find a dispute resolution program.Mediation, arbitration, and conciliation are the three common types of dispute resolution.
During mediation, both sides involved in the dispute meet with a neutral third party, a mediator, to create their own agreement jointly. In arbitration, the third party, an arbitrator, decides how to settle the problem. Conciliation is similar to arbitration; however, you and the other party meet with the conciliator separately (not a group meeting).
Request a copy of the rules of any program before deciding to participate. You should like:. How much does the dispute resolution program cost you?. Are the decisions binding?.
Are you still able to take legal action if you are not satisfied with the decision?. How is the mediator, arbitrator, conciliator, chosen for your case?Mandatory Arbitration ClausesMandatory arbitration clauses are phrases written into contracts that state that if you have a dispute with a company, you must resolve it through arbitration. These clauses can prevent you from filing a lawsuit against a company.
Arbitration clauses are fairly common in automotive, credit card, and cell phone contracts. But now, they are appearing in website terms and conditions statements, coupons, or corporate social media profiles. While arbitration can be less expensive, it is sometimes seen as unfair to make arbitration a requirement before a negative incident has happened or knowing how serious the problem is. Also, the decisions are binding, so you can’t appeal the decision, even if the company was severely negligent.Before you sign a contract or even use a website, read the contract or terms of service for mentions of “arbitration”, “binding arbitration” or “resolution programs”; this language is often in the fine print of the contract and can be easily missed. Also, note that some companies may let you opt-out of these clauses, if you do so within 30 days.